When the COVID-19 pandemic began, I was able to pivot from my usual office and in-home lactation consultations to vitual consultations. This allows me to continue to safely and effectively support families who are experiencing lactation challenges yet don’t want to venture out with their little ones unless it’s absolutely necessary. I immediately began offering virtual consults which I am able to do because I use secure platform for my HIPAA-compliant electronic health record (EHR) system. That makes it easy to collect health history forms beforehand and then connect to video sessions where we can see each other, review questions and goals, and work together during our session to make a care plan that covers all your lactation needs.
Secure connection to expert lactation support, right in the comfort of your home.
What’s different compared to an in-person lactation consultation?
Philosophically, I’ve always been a fairly “hands-off” lactation consultant. I choose instead to empower parents to move their babies and bodies. This has long-lasting benefits compared to momentary hands-on support that doesn’t always transfer to being able to do it on your own. Since March, I have also completed advanced training on specific aspects of offering virtual lactation consultations. I coach my clients on any changes that need to be made to ensure an effective consult. With very few exceptions everything typically covered during a lactation consultation can be done during our virtual consultation. I provide education so that you will feel empowered to do what you need to do yourselves. This includes aspects such as positioning and latching, anatomical considerations, infant oral function, and more.
One of the biggest differences tends to be weighing your baby. If you or I have any concerns about your baby’s weight gain, I have scales available with easy, no-contact pick-up for clients in the Seattle area. Or, if you’re not local, I can help you finding other options.
Speaking of geography…
One of the most exciting things about offering virtual lactation consultations has been connecting with families all over the world. So far these connections have often come from direct referrals to friends and family members, but others have simply found me via an online search – this is especially true for some of my specializations, including inducing lactation, supporting LGBTQ+ families, and full-term nursing. I’m happy to provide support to all families, meeting them where they are and aiding them in their goals. Often the biggest consideration for families farther away can time zone coordination – for that I offer consults in the evenings a few days per week and I’m happy to work with individual families to find a suitable time!