Pricing, Payment, and Insurance

Sound Beginnings exclusively offers virtual care. If at any point during a virtual consultation we determined that more support is necessary - including scale rental, in-person evaluation, or referrals - we will create a care plan that takes into account a risk/benefit analysis of all available options. Virtual telehealth consultations are held via a HIPAA-compliant version of Zoom. For more information, please visit this blog post.


Lactation Support

Mini / Triage Consult: $95
20 minutes of time together for triage to determine next steps, or short education and support on a specific topic such as concerns about infant feeding, milk production, bottle-feeding, safe infant formula preparation, and more.

Lactation Support Package: $575
Your holistic lactation support begins with over an hour of time together virtually to review your lactation and infant feeding questions and concerns, cover the information and strategies you need, and create a comprehensive and sustainable plan to get you toward your goals. We'll then be in touch for the next two weeks with secure messaging and a virtual lactation check-in session to make sure things are improving and continue to go well. This package is appropriate for clinical concerns and includes reports to your health care providers, as well as personalized referrals and resources.

A Month of Lactation & Family Support: $1500

  • Four weekly consultations to cover all your lactation and parenting questions
  • Summary and care plan sent at the end of each consult
  • Messaging support via secure chat for updates and questions between virtual sessions
  • Curated resources for targeted education
  • Personalized referrals and collaborative care
  • Reports and collaboration with your other care team members
  • Scale rental (for Seattle area clients, as needed)

What happens if all your lactation concerns are addressed quickly?
Session can cover any topics that would support your family, including but not limited to: activities for connecting with your baby and supporting their development, babywearing, understanding cues, sleep, mindful parenting, and more!

Scale Rental: $5 per day, $30 per week, $100 per month (due to higher demand, availability and rental terms may be limited)

Sleep Support

Interested in learning more about gentle, holistic sleep coaching? Check out the Sound Beginnings Sleep Support page!

Ebb + Flow Holistic Newborn Sleep Package: $995

Gentle, Holistic Sleep Coaching Package: $1500

Gentle, Holistic Sleep Strategy Session: $575

Mini Sleep Session: $95

With the exception of an optional stand-alone mini session, all sleep support begins as a package. Follow-up virtual sleep sessions (~45 minutes) and check-ins (~20 minutes) are exclusively available to established clients.


Holistic parenting support, lactation consultations, and gentle, holistic sleep coaching are available virtually so that you can get the care you need from the comfort and safety of your home.

Support and education is available for a variety of additional topics including but not limited to:

  • Preparing for Postpartum
  • Babywearing
  • Ways to Connect with Your Little One
  • Parent Coaching
  • Mindful Parenting
  • Cloth Diapering
  • Elimination Communication
  • Gentle Potty Training
  • Sibling Transition
  • Strategies for Building Community
  • Starting Solids
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  • Sound Beginnings is in-network with Aetna insurance and we will submit claims for on your behalf for each stand alone lactation consultation. Upgrade to add messaging support or scale use for Seattle area families is available.
  • For all other insurance carriers, out-of-network clients, and non-clinical support, payment is due at the time of booking.
  • Sound Beginnings accepts payment by all major credit cards. Many of our clients pay for consultations with a Health Saving Account (HSA) or Flexible Spending Account (FSA) credit card. If you have a HSA/FSA, lactation consultations should be considered a qualified medical expense. Sleep and other family consultations may be eligible depending on your program's limitations.
  • If you need to make other payment arrangements—including payment by cash or check—please connect to discuss options.

Sound Beginnings believes that every family should have access to lactation support regardless of their financial situation. Please inquire about payment plans, sliding scale, or scholarship options. We are also happy to provide a list of free and low-cost community resources.

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As of January 1, 2014, and the implementation of the Patient Protection and Affordable Care Act, most insurance policies are required to cover certain preventive health services and screenings without subscriber cost-sharing. These include breastfeeding support and supplies. (Exceptions to this include being on a “grandfathered in plan” or some Medicare/DSHS plans.)

As of February 2015, Sound Beginnings has IBCLCs who are “in-network” with Aetna. This means that if your Aetna health insurance plan covers lactation consultant services, you are likely entitled to at least six (6) consultations. It's our practice to bill for parent and baby. Each plan has it's only policies and there may be a deductible/co-insurance/co-pay for each consultation. Sound Beginnings has a professional insurance biller and we do our best to maximize your coverage.

For all other insurance plans, Sound Beginnings IBCLCs are considered an “out-of-network” lactation consultant. “Out-of-network” providers are not typically fully covered by your health plan and you are often responsible for greater cost-sharing or even the entire cost of the visit. You can contact your insurance company to verify your benefit coverage and cost-sharing for an out-of-network lactation consultant. If your insurance company and policy are required to follow the ACA guidelines and they don’t have any lactation consultants in-network, they generally must cover services from an out-of-network provider without cost-sharing. This is sometimes referred to as “gap coverage.” Some insurance policies require a licensed provider, such as an RN-IBCLC. If that is the case, please let us know and we can direct you to schedule with an appropriate team member.

For out-of-network clients who book consultations that involve a review of health history (not mini sessions), Sound Beginnings provides a “superbill” or detailed receipt which you may submit to your insurance for possible reimbursement depending on your policy. Upon request this will be sent to you within one week of your consultation. You will then submit that based on the specific process of your insurance company.

Sound Beginnings cannot guarantee coverage, but we are happy to work with you to maximize your coverage/reimbursement within our billing parameters.

For more information, the National Women’s Law Center has a very helpful toolkit and a Sample Letter for Lactation Consultant Coverage that can be downloaded and used to support your efforts for coverage.

Cancellation Policy

When you book a consultation, the consultant blocks off time in her schedule in order to be available to you during that window of time, which means she cannot book another client consultation at that time. Appointments are in high demand, and your early cancellation will give another person the possibility to have access to timely care.

If you need to reschedule or cancel your appointment, you must give a minimum of 24 hours advance notice, via email ( or phone (206-973-0337), or the full cost of the consultation will be forfeited. For insurance bookings, the cancellation fee is $200 and will be billed to your credit card on file.

If you cancel less than 24 hours before an appointment for reasons beyond your control (sudden illness, family emergencies, etc.), Sound Beginnings will determine on a case-by-case basis whether to reschedule at no cost or offer a full or partial refund, at Sound Beginnings’ sole discretion. If a cancellation is due to circumstances beyond anyone’s control, such as massive power outage or severe weather that requires you or us to have to cancel or be closed during regular business hours, Sound Beginnings will reschedule your existing appointment at no charge.

Please reach out if you have any questions about pricing, payment, insurance, or anything else.

I will do my best to answer them and support you through the process of receiving care.